What do I need to know before calling?

• What type of system you have
• Regular Septic with leach lines or sand filter bed (no motor or timer)
• Regular round concrete lid
• Aeration systems: has a motor and timer
• Oldham/coate air system
• Jet system – usually has a green lid
• Cavitette system – usually has stop sign shaped lid
• Multi-flo system
• The size and location of your septic tank
• The number of lids
• Are the lids to the tank exposed
• Does your system have a motor
• Age of the system
• When was the system last serviced
• Any problems, backing up
• How are you paying for the service
• A time frame when you will be home

What should I do to care for my septic system?

• Do have your septic system inspected annually
• Do keep your septic tank cover accessible
• Do conserve water to avoid overloading the system
• Do keep a detailed record of repairs, pumping, inspections and other maintenance activities

What should I not do to my septic system?

• Don’t allow anyone to drive or park over any part of system
• Don’t plant or build anything over or near drain-field except grass
• Don’t use septic tank additives. They may be harmful to system
• Don’t put harmful chemicals or cleansers down the drain